Position: Slimming Head
Location: Mumbai, Navi Mumbai, Thane
Department: Slimming
Reporting To: Centre Head
Positions Supervised: Slimming Therapists, Dietician
Experience: 4–7 years (with at least 2 years in a leadership role)
Education: Diploma in Clinical Nutrition / Food & Nutrition / Msc chemistry / Bsc

Role Overview
Drive Centre Category sales (for Weight Management & Product), Technical inputs, customer excellence, profitability & ensure operational efficiency & effectiveness while leading the Slimming team to deliver exceptional service

Key Responsibilities :

Technical & Operational Excellence
Ensure secure handling & maintenance of all equipment of the Slimming section.
Monitor & review progress of clients after each slimming session.
Ensure suitable corrective actions wrt all Unsuccessful Outcomes wrt clients & adherence to Escalation Matrix to deliver the desired outcomes (including, if required, to the Corporate Technical team for prompt & timely assistance).
Ensure slimming cards are filled with client signature, comments, & photographs.



Also ensure all consent forms wherever required are duly signed by the customers.
Monitor & ensure the consumption of products as per SOPs (while ensuring zero pilferages).
Maintain Slimming staff individual productivity as per company standards.
Ensure cleanliness of the Slimming section, therapy rooms, & Nursing station.
Supervise maintenance of all Slimming appliances (& inform CH/Corporate about machines requiring repair).
Ensure Slimming stock Ordering at the Centre & Physical verification of stock as per defined guidelines. Follow policy of FIFO for product consumption.

Sales Excellence
Achieve the sales & execution targets of Slimming Services (including targets for self).
Improve sales of slimming packages through up-selling, while cross-selling of beauty packages.
Plan & execute sales events in coordination with Corporate.

Customer Excellence
Drive customer excellence b

📌 Slimming Head Mumbai (India)
🏢 VLCC
📍 India