– Pre-Sales Head (Real Estate)

Position Pre-Sales Head – Real Estate

Job Summary The Pre-Sales Head will lead the pre-sales team and be responsible for managing lead generation, lead qualification, customer engagement, site visit coordination, CRM management, and ensuring seamless customer experience before the sales closure. The role requires robust leadership, excellent communication skills, and in-depth knowledge of the real estate industry.

Key Responsibilities

- Lead, mentor, and manage the pre-sales team to achieve individual and team targets.
- Develop and implement effective pre-sales strategies to maximize lead conversion.
- Ensure prompt follow-up of all inbound and outbound leads through calls, emails, WhatsApp, and other communication channels.
- Qualify leads and schedule site visits for the sales team.
- Monitor daily lead status, customer interactions, and conversion metrics.
- Maintain accurate customer records and sales pipeline in the CRM system.
- Coordinate with the marketing team to optimize campaign performance and improve lead quality.
- Prepare daily, weekly, and monthly MIS reports on lead generation, follow-ups, conversions, and team performance.
- Analyze sales data and customer feedback to improve pre-sales processes.
- Ensure excellent customer service and timely resolution of customer queries.
- Conduct regular training sessions and performance reviews for the pre-sales team.
- Coordinate with sales, CRM, and project teams to ensure smooth customer handover after booking.
- Monitor team productivity and ensure adherence to company policies and SOPs.

Required Qualifications





- Bachelor’s degree in business administration, Marketing, or a related field. MBA is preferred.
- 2 to 4 years of experience in real estate pre-sales, with at least 1 years in a team leadership role.
- Strong understanding of the real estate sales cycle and customer acquisition process.
- Experience in CRM software and lead management systems.
- Excellent leadership, communication, negotiation, and interpersonal skills.
- Strong analytical, reporting, and problem-solving abilities.
- Ability to work under pressure and achieve business targets.

Key Skills

- Team Leadership
- Real Estate Pre-Sales
- Lead Management
- CRM Management
- Customer Relationship Management
- Sales Coordination
- Communication & Negotiation
- MIS Reporting
- Data Analysis
- Customer Service Excellence
- Process Improvement
- Time Management
- Microsoft Excel & MS Office

Key Performance Indicators (KPIs)

- Lead response time
- Lead-to-site visit conversion ratio
- Site visit-to-booking conversion support
- Team productivity and follow-up efficiency
- CRM data accuracy
- Customer satisfaction
- Achievement of monthly and quarterly targets
- Quality and timeliness of MIS reports

Preferred Candidate Profile

- Experience in residential/Villas real estate projects is highly preferred.
- Strong leadership and team management capabilities.
- Customer-focused with excellent relationship-building skills.
- Ability to make data-driven decisions and improve operational efficiency.
- Willingness to work on weekends and holidays as per business requirements.

Job Location Kompally, Hyderabad

Preference: Candidates residing in or around the Kompally area will be preferred.

📌 Head Presales (Hyderabad)
🏢 Bhuvana Group
📍 Hyderabad