Job Title: L1 Desktop Support Engineer
Role: End User Computing (Desktop Analyst) L1 – Onsite Services Engineer (Dispatch Role) on-demand ticket-based support
Location: Chandigarh, India
Type: Dispatch / Onsite Support
We are urgently looking for an IT Engineer for onsite dispatch support in Chandigarh .

Job Description
Job Summary:
We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure,
asset management, and project-based support. The role involves troubleshooting, device
lifecycle management, office IT infrastructure support, inventory management, and
coordination with remote technical teams and third-party vendors.
Key Responsibilities:
End-User Support
Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals
(Windows, macOS, Linux).
Provision, deploy, replace, and decommission IT equipment.
Troubleshoot hardware, software, connectivity, and user-related issues.
Coordinate escalations with Level 2 support teams.
Office Infrastructure Support




Support office IT services including network connectivity, printing, voice, AV, and
workplace technologies.
Install, maintain, and troubleshoot switches, routers, access points, and related
infrastructure equipment.
Assist with smart office solutions, digital signage, and conference room technologies.
Coordinate with vendors and support scheduled maintenance activities.
Asset Management
Conduct inventory audits and maintain accurate asset records.
Project & Site Support
Receive, register, label, image, deploy, track, and maintain IT assets.
Coordinate warranty repairs, device redeployment, disposal, and stock management.
Ensure compliance with asset management policies and audit requirements.
Support office moves, hardware refreshes, equipment relocations, and infrastructure
projects.
Assist with business events, demonstrations, and technology deployments.
Provide remote hands support and escort third-party vendors when required.

📌 Desktop Support Engineer Chandigarh
🏢 Sharp Brains
📍 Chandigarh