Key Responsibilities

- Welcome and greet guests warmly and professionally.
- Assist with seating guests and provide menus.
- Take food and beverage orders accurately.
- Provide knowledgeable and courteous service throughout the guest's dining experience.
- Demonstrate good knowledge of food, beverages and menu items.
- Assist guests with menu selections and provide recommendations when required.
- Ensure timely and accurate delivery of food and beverages.
- Follow established service sequences and F&B; SOPs.
- Coordinate with the Kitchen, Bar and Stewarding teams to ensure smooth service.
- Maintain cleanliness and proper presentation of tables and service areas.
- Complete mise-en-place and restaurant setup before service.
- Clear and reset tables efficiently.
- Handle guest requests and feedback professionally.
- Report guest complaints or operational issues to the Captain/Supervisor.
- Promote suggestive selling and appropriate food and beverage upselling.
- Assist with special events, private dining and VIP guest requirements.
- Follow all hygiene, food safety and grooming standards.
- Assist with opening and closing duties of the outlet.
- Maintain a positive and professional relationship with guests and colleagues.

Candidate Profile
- Diploma/Degree in Hotel Management or Hospitality Management preferred.




- 6 months –2 years of experience in F&B; Service, preferably in a hotel, resort or fine-dining restaurant.
- Freshers with relevant hospitality qualifications may also apply.
- Good verbal communication skills.
- Basic knowledge of food and beverage service.
- Guest-oriented with a friendly and positive attitude.
- Well-groomed and professional in appearance.
- Good teamwork and interpersonal skills.
- Willingness to work in rotational shifts, weekends and public holidays.
- Passion for hospitality and guest service.

Key Skills F&B; Service | Guest Service | Restaurant Service | Food & Beverage Knowledge | Guest Handling | Upselling | Fine Dining | Luxury Hospitality | Teamwork | Communication | Grooming

Benefits

- Staff accommodation provided
- Chance to work in a premium luxury resort.
- Professional training and career development opportunities.
- Exposure to personalised and luxury guest service.
- Supportive and professional work environment.

Interested candidates can apply with their updated CV. Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Guest Service Associate - F&B Service (Kovalam)
🏢 Niraamaya Retreats Surya Samudra Kovalam
📍 Kovalam