Summary

Position Summary

Services Support Associate II, Records & Contracts, System Support

Do you have an aptitude for data analysis and creating positive user experiences? If so, you may be a positive fit for this role. At Deloitte, we provide client services and develop current products and services to sustain competitive advantage, while managing a diverse collection of systems, processes, and functions. As a Records & Contracts (R&C;) Analyst, you’ll help facilitate compliance with policies and practices related to records and contracts management by providing technology, tools and processes tailored to meet customer needs.

Work you'll do

As a Services Support Associate II, Firm Risk, Compliance, and Governance Services on the Records & Contracts team, you will be responsible for:

Coordinate and manage assigned processes, projects, technologies, and initiatives, including identifying required actions and improvements and driving execution with the R&C; team
Monitor daily system health checks and support technology upgrades, user acceptance testing,



and user acceptance validation activities
Execute research, data analysis, system queries, and report generation to support records and contracts processes and projects
Maintain project documentation and standard operating procedures for assigned processes and systems
Escalate issues, risks, and decisions to managers, R&C; leadership, or other stakeholders, and recommend mitigating actions

The team

The R&C; team consists of an integrated, cross-functional group of team members, with every role critical to our successful project delivery. R&C; partners with each Deloitte business to facilitate compliance with policies and practices related to records and contracts by providing technology, tools and processes tailored to meet their needs. We also play a key role in coordinating with the Office of General Counsel for document preservation requests. The team works closely with stakeholders in developing recent processes and coll

📌 L 10 Services Support Associate Ii, Records Hyderabad (India)
🏢 Deloitte
📍 India