? We're Hiring — General Manager (Service) | JMG Group | Cuttack, Odisha JMG Group — one of Odisha's leading multi-brand automobile dealership groups (Hero MotoCorp & Ather Energy) — is looking for an experienced General Manager – Service to lead our workshop operations across Bhubneswar , Cuttack , Kendrapada amd more If you have a strong background in automobile after-sales and service operations, and you're ready to take multi-location ownership of a high-volume workshop network, this role is for you. --- ? Location: Cuttack, Odisha

? Company: JMG Group (Hero MotoCorp / Ather Energy Dealerships)

? Experience: 8–15 Years in Automobile Service / After-Sales

? Education: Diploma / B.Tech (Automobile / Mechanical) preferred; MBA a plus

? Employment Type: Full time, On-site

? Scope: Will be responsible for 5–7 workshops across our network --- What You'll Own: ✅ Complete P&L; responsibility across 5–7 workshops in the network

✅ Workshop operations, manpower planning, and technician productivity at each location

✅ Customer satisfaction (TNPS/CSI) and service quality standards across all workshops

✅ Spare parts inventory management and control across multiple sites

✅ OEM (Hero MotoCorp / Ather) compliance, audits, and warranty claims

✅ Revenue growth through Value Added Services (AMC, PPF, Care Plans, Insurance)

✅ Team leadership — Service Managers, Advisors,



Technicians, Workshop In-Charges across all locations

✅ Driving service retention, repeat visits, and workshop efficiency (VOR, TAT) network-wide

✅ Standardising processes and SOPs across all workshops for consistent quality

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Wh a t W e

're Looking For: ? Proven experience as GM Service / Regional Service Manager handling multiple workshops in an automobile dealership (2W/4W)

? Strong understanding of OEM service standards and multi-location dealership operations

? Track record of improving service revenue and customer satisfaction scores across locations

? Strong people management skills — ability to lead teams across multiple sites

? Data-driven approach to workshop KPIs (TAT, VOR, CSI, Manpower Utilization)

? Willingness to travel regularly between workshop locations

? Excellent communication skills — Odia, Hindi, English

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Wh y

Jo i n JMG Group? ? Fast-growing multi-brand automobile group with Hero MotoCorp & Ather Energy dealerships across Odisha

? Direct exposure to senior leadership and decision-making

? Genuine growth opportunity as the group expands

? Performance-driven culture with recognition for results

? Rare opportunity to lead a multi-workshop network under one role

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How t o A p plySend your updated resume to :jobs@jmgg roup.co.in --

📌 General Manager Customer Service (Cuttack)
🏢 JMG AUTOMOBILES
📍 Cuttack