Role & responsibilities
Lead end-to-end implementation of Oracle CX Cloud solutions, including Sales Cloud, Service Cloud, Marketing Cloud (Eloqua/Responsys), CPQ, and CX Unity.
Design scalable solution architectures and configure Oracle CX applications based on business requirements.
Conduct client workshops, requirement gathering, and solution design sessions.
Develop functional and technical design documents, integration strategies, and data migration plans.
Lead system integrations using Oracle Integration Cloud (OIC).
Manage project deliverables, timelines, and stakeholder communication throughout the implementation lifecycle.
Act as a trusted advisor to clients, providing strategic guidance on Oracle CX adoption and optimization.
Support pre-sales activities, including solutioning, RFP responses, demonstrations, and client presentations.
Conduct Proof of Concepts (PoCs) and recommend Oracle CX best practices.
Develop reusable assets, implementation methodologies, and practice documentation.
Stay updated with Oracle CX product enhancements and industry best practices.

Skills & Experience




10+ years of experience implementing Oracle CX Cloud solutions.
Hands-on expertise in Sales Cloud, Service Cloud, Marketing Cloud (Eloqua/Responsys), CPQ, and CX Unity.
Solid experience with Oracle Integration Cloud (OIC) and CRM integrations.
Experience with REST APIs, FBDI, data migration, and integration architecture.
Robust knowledge of CPQ configuration, pricing rules, approvals, and quote-to-order processes.
Experience with Oracle CPQ scripting and customizations.
Familiarity with CX Unity/Customer Data Platform and customer analytics.
Proven experience in consulting, stakeholder management, client workshops, and go-live support.
Experience with Agile delivery methodologies is preferred.
Exposure to Oracle Commerce Cloud, Oracle Field Service, and Oracle Analytics Cloud (OAC) is an added advantage.

Certifications
Oracle Cloud CX Sales Implementation Skilled (Mandatory)
At least one additional Oracle CX certification (Service Cloud, CPQ, Marketing Cloud, or CX Unity) is required.
Additional Oracle certifications are preferred.

📌 Senior Consultant Oracle Cx Pune
🏢 malomatia
📍 Pune