Job Role

We are looking for an energetic and responsible Franchise Support & Telecalling Executive to join our JYCSM team.

The candidate will be responsible for communicating with our Franchise Centers, regular follow-ups, solving basic franchise-related issues and supporting registration growth.

Key Responsibilities

- Daily calling and follow-up with JYCSM Franchise Centers
- Maintain regular communication with franchise owners
- Follow up regarding student registrations and pending activities
- Understand franchise problems and coordinate with the concerned team
- Reactivate inactive franchise centers through regular follow-up
- Maintain daily call and follow-up records
- Update franchise status and important information
- Prepare daily/weekly activity reports




- Support the Operations Team in franchise-related activities
- Maintain a professional relationship with franchise owners

What We Expect
- Positive communication skills
- Bengali communication is essential
- Basic English/Hindi communication is an advantage
- Basic computer knowledge
- MS Excel / Google Sheets knowledge preferred
- Confident in speaking over phone
- Positive attitude and willingness to learn
- Ability to follow up consistently and achieve assigned targets

Pay: ₹9,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Franchise Support Executive (Chakdaha)
🏢 JYCSM
📍 Chakdaha