Background And Experience The successful candidate will have minimum 2 years Technical Operation Support experience coupled with relevant tertiary qualifications (Information technology or Computer Science).

The candidate’s experience will have been gained in roles supporting specialised high-volume/high value applications resolving technical faults, enabling upgrades and maintaining customer satisfaction. At least some of this experience will have been obtained while operating on a client’s site.

Skills And Knowledge Essential Technical Skills
Strong Knowledge of Unix or Linux server platforms.
Good Knowledge on Database - mysql, Oracle etc
An understanding of the SDLC.
Experience with a disciplined approach to IT incident, problem and change management.
Previous experience in User Acceptance Testing.

Desirable Technical Skills




Industry experience in Telco or CRM/marketing industries.

Essential Professional Skills (soft Skills)
Excellent Customer Service focus and orientation.
Ability to deal with suppliers and employees at all levels.
Proactive, with robust work ethic.
Proven ability to work on own initiative and prioritise own workload effectively.
Demonstrate effective team working skills, with a can-do attitude.
Excellent English communication skills (both verbal and written).
Ability to effectively deal with conflict (internally and externally).
Ability to work in a rapid-paced environment.
Has a logical approach and is a positive problem Solver?
Able to work with ambiguity and get results.

📌 Senior Engineer Technical Operations Gurugram (India)
🏢 Comviva
📍 India