Qualification:

- Diploma/Degree in Hotel Management or equivalent.

- Good knowledge of food and beverage service.

- Good communication skills in English; Malayalam/Hindi is an advantage.

- Well-groomed, presentable and guest-oriented.

- Basic knowledge of POS/billing systems.

Experience:

- Preferably 1–3 years of experience as an F&B; Captain/Restaurant Captain in a hotel or reputed restaurant.

- Candidates with robust waiter experience and good supervisory skills may also be considered. NCHMCT's captain job specification similarly lists a hotel-management qualification and 1–3 years' captain experience, or longer waiter experience.

Key Responsibilities:

- Supervise waiters and service staff in the assigned restaurant section.

- Conduct pre-shift briefings and allocate duties.

- Welcome guests, present menus and take food & beverage orders.

- Ensure proper and timely service according to hotel SOPs.

- Coordinate with the kitchen and other F&B; sections.





- Handle guest complaints professionally and ensure guest satisfaction.

- Check table setup, cleanliness, mise-en-place and restaurant presentation.

- Promote suggestive selling and achieve F&B; sales targets.

- Check bills and assist with billing-related issues.

- Monitor service equipment and inventory.

- Ensure food safety, hygiene and workplace standards.

- Assist with opening and closing procedures.

Preferred Skills:

- Leadership and team-management skills

- Excellent guest-handling skills

- Menu and product knowledge

- Upselling skills

- Problem-solving ability

- Ability to work under pressure

- Good grooming and professional attitude

- Contact (phone hidden), Email. [email protected]

Pay: ₹17,000.00 - ₹20,000.00 per month

Benefits

- Flexible schedule

- Food provided

Work Location: In person

📌 F&B Captain (Karamana)
🏢 HOTEL CLASSIC PAVILION
📍 Karamana