JOB PURPOSE

Reclaim warranty expense from suppliers-based liability ratio,
additionally continuously work on improving the liability ratio in Nissan’s
favor, by collecting concern parts from market and establish root cause for the
concern phenomenon

PRINCIPLE ACCOUNTABILITIES

Approved/rejected 8D warranty parts analysis reports
Review supplier submitted 8D warranty parts analysis reports (WPAR) according
to Nissan standard report requirement.
Approve or reject report based on content of 8D WPAR vs Nissan standard
Provide detailed response to supplier if report is to be rejected

REGION coverage: AMIEO (Africa/India/Europe only)

Claim Analysis & Supplier Chargeback Reporting

Improve supplier chargeback recovery ratio
Data analysis of all warranty claims to understand recharge per
vehicle/supplier/PFP
Data analysis of top value contributing PFP to seek prospects to increase
SCB identifying target items
Study countermeasure details & history
Benchmark best practices from NSC globally
Reporting of warranty SCB KPI on monthly basis to management.





REGION coverage: IND

Claim Analysis (GWS Vs NICBS)
Gap Should not be more than è 5% Monthly Monitor & Report.
Monthly analyze the no. of claims payment
Validate the claims in NICBS
Check the GAP & investigate reason & report to IS/IT or NML
Check Wrong Claims, Wrong Suppliers, Plant Specific Claims &
correct/Assigned.

REGION coverage: IND

Month begin & Month end activity management (End to End Activity)

Monthly Activity (2 times Process)
Objection Management à between 2 Process.
Exchange Rate update/ Email Setting in System. & IS/IT Communication
Supplier IDs update
Recent liability rate update based on latest agreement
Claim objection management release/hold

MAJOR CHALLENGES

escribe the major challenges you face in carrying out your job, and what you do
in order to overcome them.

Deep data analysis and standardization of supplier warranty claim data

Different warranty condition

📌 Deputy Manager Chennai
🏢 Nissan Motor
📍 Chennai