Job Title: Executive Housekeeper

Department: Facilities Management / Soft Services

Industry: Information Technology / Corporate Facilities

Reporting To: Facility Manager / Operations Manager

Location: IT Park / Corporate Office

## Role Summary The Executive Housekeeper will be responsible for managing housekeeping operations across the IT office premises, ensuring high standards of cleanliness, hygiene, presentation, and service delivery. The role involves supervising housekeeping personnel, coordinating with facility and client teams, monitoring service quality, and ensuring compliance with company health, safety, and hygiene standards.

## Key Responsibilities

- Manage the day-to-day housekeeping operations across office areas, reception areas, meeting rooms, cafeterias, washrooms, corridors, staircases, lifts, breakout zones, and other common areas.
- Supervise housekeeping supervisors, team leaders, and housekeeping associates.
- Prepare duty rosters, allocate work areas, and ensure adequate manpower deployment across all shifts.
- Conduct regular inspections and ensure that cleaning activities are completed as per the approved schedules and checklists.
- Maintain high standards of cleanliness, hygiene, sanitation, and appearance throughout the facility.
- Ensure timely cleaning and readiness of meeting rooms, conference rooms, training rooms, and executive areas.
- Monitor the availability and proper usage of cleaning chemicals, equipment, tools, consumables, and washroom supplies.
- Maintain inventory records and submit requirements for replenishment in a timely manner.
- Ensure that all cleaning chemicals are labelled, stored, and handled safely.




- Train housekeeping staff on cleaning procedures, grooming standards, customer service, safety practices, and chemical handling.
- Coordinate with the Facility Management, Engineering, Security, Pantry, Administration, and client teams for smooth operations.
- Attend to housekeeping-related complaints, service requests, and feedback from employees and client representatives.
- Ensure prompt cleaning response during spills, emergencies, events, maintenance activities, and high-occupancy periods.
- Monitor attendance, punctuality, grooming, discipline, and performance of housekeeping staff.
- Prepare daily and monthly reports covering manpower deployment, inspections, complaints, consumable usage, and service performance.
- Support internal audits, client inspections, quality audits, and compliance assessments.
- Ensure adherence to workplace health and safety requirements, standard operating procedures, and site-specific policies.
- Implement preventive measures to control odour, pests, cross-contamination, and hygiene-related concerns.
- Suggest improvements in housekeeping processes, productivity, service quality, and cost efficiency.
- Ensure proper segregation and disposal of waste in accordance with the facility’s waste-management procedures.




- Perform any other duties assigned by the Facility Manager or Operations Manager.

## Eligibility and Experience

- Graduate or diploma holder in Hotel Management, Facilities Management, Hospitality, or a related discipline.
- Minimum 5–8 years of experience in housekeeping operations, preferably in an IT park, corporate office, commercial building, hospital, hotel, or integrated facility management workplace.
- Minimum 2–3 years of experience in a supervisory or managerial housekeeping role.
- Experience in managing housekeeping operations across multiple shifts and large corporate facilities.
- Knowledge of cleaning chemicals, housekeeping equipment, hygiene standards, inventory control, and inspection procedures.
- Proficiency in Microsoft Office applications, including Excel and Outlook.
- Good communication, leadership, coordination, and problem-solving skills.
- Ability to communicate effectively with employees, housekeeping staff, vendors, and client representatives.

## Key Performance Indicators

- Housekeeping service quality and inspection scores.
- Compliance with cleaning schedules and standard operating procedures.
- Customer and client satisfaction levels.
- Timely closure of complaints and service requests.
- Effective manpower deployment and attendance management.
- Control of housekeeping consumables and operating costs.
- Compliance with safety, hygiene, audit, and environmental requirements.
- Staff grooming, discipline, training, and productivity.

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits

- Food provided
- Paid time off
- Provident Fund

Work Location: In person

📌 Executive Housekeeper (Gachibowli)
🏢 GtS Facility Management Services
📍 Gachibowli