Provide technical support for software to our customers.
Respond to and resolve customer requests through emails, problem reports and discussion forums.
Troubleshooting involves performing in-depth analysis of software logs, reproducing the issue on a simulator setting, and debugging through code to identify the root cause.
Software Qualification requires familiarity with SDLC and test methodology and involves test-data management, bug reporting, creating test design, test case development and automated script execution.
Collaborate with cross-functional teams to ensure rapid solutions are delivered to the customer.
Requires travel to customer sites for troubleshooting or SW Installation Mandatory Requirement - Solid analytical,



problem solving and troubleshooting skills.
Excellent written/verbal communication skills.
Working knowledge of Computer Architecture and Operating systems
Experience in technical support or testing methods.
Knowledge of Unix | Linux | Qnx (RTOS), Knowledge of C C++ Desired skills - Knowledge on SDLC testing concepts.
Exposure to any scripting language like Perl/ Python etc.

Minimum

Qualification - Bachelors degree in engineering preferably Computer Sc / Electronics / Information Technology
Years of Experience 3 to 5 years

📌 Software Engineer Sahibzada Ajit Singh Nagar
🏢 Orbit Skyline
📍 Sahibzada Ajit Singh Nagar