Roles Responsibilities

- Act as the single point of contact for clients, managing day-to-day interactions and endorsement requests (additions, deletions, corrections) with accuracy and speed.

- Build and strengthen client relationships through regular reviews (weekly/monthly/quarterly), proactive engagement, and quick resolution of escalations.

- Analyse client data and feedback to improve adoption, experience, and product strategy, while acting as a bridge between clients and internal teams.

- Drive product penetration and cross-sell opportunities to maximise account value and deepen partnerships.

- Execute client engagement and retention plans to ensure satisfaction and loyalty.

Expertise Qualifications

- Prior experience in Insurance/Broking/TPA is mandatory.

- Strong understanding of client servicing and customer delight principles.





- 13 years of experience in sales/key account management/relationship management or a similar role.

- Excellent verbal and written communication skills; ability to listen, present and influence effectively.

- Robust negotiation skills with consistent follow-through with clients and vendors.

- Proven record of delivering client solutions and achieving business goals.

- Proficiency with Microsoft Excel/Google Sheets

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Endorsement Associate (Insurance/Insurance Broking) (Bengaluru)
🏢 Nova Benefits
📍 Bengaluru