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Regional Support & Commissioning Engineer / Senior Engineer

Hyderabad / Bengaluru / Tamil Nadu

Full time

Project Engineering & Customer Support

Posted: Jul 01, 2026

Key Responsibilities

Project Execution & Commissioning
Perform installation, configuration, testing, and commissioning of Industrial IoT Gateways, Data Loggers,

RTUs, PLCs, Energy Meters, Sensors, Communication Devices, and SCADA systems.

Execute SAT activities and ensure successful project commissioning at customer sites.
Conduct pre-installation site surveys and verify infrastructure readiness.
Coordinate with EPCs, system integrators, contractors, and customers during project execution.
Validate communication with field devices, cloud platforms, and SCADA systems.
Ensure projects are commissioned as per approved engineering drawings, technical specifications, and

quality standards.

Technical Support & Service
Provide on-site and remote technical support for hardware, software, networking, and communication-related

issues.





Diagnose and resolve field issues involving Industrial IoT devices, communication networks, PLCs, RTUs,

inverters, energy meters, weather stations, and third-party equipment.

Perform preventive maintenance, health checks, firmware upgrades, and corrective maintenance.
Coordinate with Product Development, Software, Production, and Project Engineering teams for complex

technical issues.

Ensure timely closure of customer complaints and service tickets while meeting defined response and

resolution timelines.

Customer Support
Build solid customer relationships through responsive technical support.
Conduct customer training on system operation, troubleshooting, and maintenance.
Provide regular project updates and communicate technical findings effectively.
Support warranty services, annual maintenance activities, and post-commissioning customer requirements.
Documentation & Reporting
Prepare commissioning reports, installation

📌 Regional Support Hosur
🏢 iPLON India
📍 Hosur