Job Title: Key Account Manager | E-commerce (FMCG) Location: Gurugram Experience: 5+ years Industry: FMCG (Hygiene & Personal Care) Function: Sales / E-commerce / Key Accounts Job Summary We are looking for a energetic and result-driven Key Account Manager – E-commerce to manage and grow our online business across leading e-commerce platforms. The ideal candidate must have hands-on FMCG experience, with strong exposure to ecommerce, account management, commercial negotiations and online sales growth.

Experience in Personal Care & Hygiene categories will be an added advantage.

Key Responsibilities • Manage and grow key e-commerce accounts such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, Big Basket, etc.

- Own P&L;, topline and bottom-line performance for assigned ecommerce platforms.
- Plan and execute monthly/quarterly sales targets, promotional calendars, and visibility campaigns.
- Lead commercial negotiations including margins, visibility spends, joint business plans (JBPs) and annual contracts.
- Coordinate with internal teams (Marketing, Supply Chain, Finance, Category, Operations) to ensure smooth execution.
- Drive assortment expansion, new product launches, and availability across platforms.




- Monitor sales performance, stock health, fill rates, ROAS, and campaign effectiveness.
- Analyze platform data and dashboards to identify growth opportunities and corrective actions.
- Ensure compliance with platform processes, pricing hygiene, and brand guidelines.

Desired Candidate

Profile • Minimum 5+ years of relevant experience in FMCG (mandatory) • Prior experience managing e-commerce key accounts is essential • Preference for candidates with exposure to Personal Care / Hygiene / Beauty / Wellness categories • Strong understanding of online channel dynamics, promotions and digital shelf management • Excellent negotiation, stakeholder management and analytical skills • Proficient in Excel, data analysis and performance tracking • Ability to work in a fast-paced, target-driven environment Educational Qualification • Any graduate with strong relevant experience • MBA / PGDM in Sales & Marketing or equivalent (preferred) #EcommerceManager #D2C #MarketPlace #EcommerceGrowth #OnlineSales #BeautyCare #PersonalCare #Gurugram #ApplyNow

📌 E-Commerce Manager - Personal Care and Beauty (Gurugram)
🏢 CHRO Consulting
📍 Gurugram