WE ARE HIRING – DUTY MANAGER

Hotel Saket 27, New Delhi is looking for an experienced and responsible Duty Manager to join our Front Office team.

Position: Duty Manager

Location: Saket, New Delhi

Salary: ₹30,000 – ₹35,000 per month

Key Responsibilities

- Supervise daily Front Office operations and ensure smooth hotel functioning.
- Handle guest check-ins, check-outs, room allocations, and guest requests.
- Ensure excellent guest satisfaction and resolve guest complaints professionally.
- Coordinate with Housekeeping, F&B;, Engineering, Security, and Accounts departments.
- Monitor room status, VIP arrivals, departures, and special requests.
- Handle shift operations and ensure proper handover between shifts.
- Maintain operational standards and ensure compliance with hotel SOPs.
- Support the Front Office Manager and management in daily operations.

Requirements

- Minimum 3–5 years of experience in Front Office operations, preferably in a hotel.




- Hands-on knowledge of IDS PMS is mandatory.
- Good communication and interpersonal skills.
- Strong guest-handling and problem-solving abilities.
- Ability to manage a team and work effectively under pressure.
- Flexible to work in rotational shifts.
- Qualified appearance and a customer-focused attitude.

Interested candidates can share their CV at: [email protected]

Pay: ₹28,000.35 - ₹32,565.43 per month

Benefits

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Leave encashment
- Paid time off
- Provident Fund

Education:
- Bachelor's (Required)

Experience:
- Hotel Front Office: 5 years (Required)

Language:
- English (Required)

License/Certification:
- Hotel Management (Required)

Work Location: In person

📌 Duty Manager - Front Office (Delhi)
🏢 Hotel saket 27 a BMB Resort
📍 Delhi