Job Title: Technical Consultant

Location – Mangalore / Bangalore India

Experience: 3 to 4 years

About Tetherfi:

At Tetherfi, we create intelligent solutions that drives business and increase productivity. We combine industry expertise, technological capabilities and human-centered approach to help businesses evolve from thinking digital to being digital.

The Right Individual:

We are looking for a candidate with 3 to 4 years experience who will support cloud infrastructure and contact center (voice) platform operations. The role involves implementation of current solutions in enterprise, cloud environments for large clients in the contact-center domain.

Key Responsibilities:
Cloud infrastructure: Design and manage AWS-based infrastructure that includes EC2, S3, Autoscaling group, RDS, ElastiCache, CloudWatch, Route53, ALB, security group, etc.
Automate infra using CloudFormation.
Configuring Web Servers, proxies, Load balancers.
Deploy scalable micro-service architecture-based components using platforms such as Docker, Podman, Kubernetes.
Managing Client interactions.
Deploying & managing high quality solutions in the contact-centre domain .




Voice infrastructure basics with VoIP, SIP, RTP, WebRTC based solutions.
Implementing AI-driven solutions and managing it.
Managing Databases [MySQL, MS-SQL, RDS systems, REDIS, ElastiCache].
Call flow design and troubleshooting.
Integration of contact centre with backend APIs.
Implementing health checks.
Incident troubleshooting & root cause analysis.
Ensure high availability and failover strategies.

Strongly Preferred:
Experience handling voice stack infra.
Knowledge of API integrations for telephony.
Experience scaling real-time systems.
Exposure to high concurrency systems.
Knowledge of load balancing for voice workloads.
Required Skills:
Solid Linux admin experience.
Hands-on AWS production experience.
Experience with contact centre or telecom systems.
Valuable networking fundamentals.
Docker & CI/CD experience.
Shell scripting (mandatory).
Basic Python scripting ability.
Understanding of secure infra design.

Pay: ₹400,000.00 - ₹600,000.00 per year Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka

📌 Technical Consultant Bengaluru
🏢 Tetherfi
📍 Bengaluru