POSITION SUMMARY

The Senior IT Infrastructure Program Manager is responsible for driving large,
complex, and high-impact infrastructure programs across Network, Platform &
Hosting, Cloud, and enterprise IT settings. This role operates with a high
degree of autonomy, providing strategic direction, solving complex challenges,
and leading multi-functional teams to deliver business outcomes.
At this level, the role requires deep expertise, ability to lead complex
programs, influence stakeholders, and identify cutting-edge solutions to business
and technology challenges.

KEY RESPONSIBILITIES

Program Leadership & Strategy Execution
Lead large-scale, complex infrastructure programs (e.g., data center
transformation, cloud strategy execution, network modernization, MSP
transition)
Define program roadmap, milestones, financials, and success metrics aligned
to business strategy
Manage multiple interdependent projects across infrastructure towers
(Network, Platform, Security, EUC, Service Desk)
Drive alignment between IT strategy and execution, ensuring measurable




business outcomes

Governance & Executive Engagement
Establish and lead program governance, including steering committees,
executive reviews, and decision forums
Provide concise, data-driven updates to senior leadership (CIO, ELT)
Drive decision-making across competing priorities and complex stakeholder
environments

Delivery Excellence & Methodology Leadership
Define and standardize delivery frameworks (Agile, hybrid, Waterfall) for
infrastructure programs
Lead Agile at scale (program-level backlog, release planning, PI planning
where applicable)
Ensure robust use of ServiceNow (PPM/ITSM) for demand intake, execution
tracking, reporting, and governance
Establish KPIs and dashboards to monitor delivery performance and value
realization

Risk, Dependency & Issue Management
Lead resolution of highly complex, cross-functional risks and dependencies
Anticipate risks proactively and implemen

📌 Senior It Infrastructure Program Manager Bengaluru
🏢 Ralliant
📍 Bengaluru