11 Aug
|
exceed school
|
Hyderabad
11 Aug
exceed school
Hyderabad
School Name: Exceed school
Location: Puppalaguda,manikonda
Timings: 8.30 am to 5.00 pm
Salary: 10k to 20k + incentives
Roles and Responsibilities of a School Telecaller
Make outbound calls to prospective parents to provide information about the school's admission process, academic programs, and facilities.
Attend inbound calls from parents and guardians, addressing their queries courteously and professionally.
Explain the school's curriculum, fee structure, admission requirements, and extracurricular activities.
Generate admission leads through telecalling and maintain regular follow-up with prospective parents.
Schedule campus visits, counseling sessions, and admission interviews for interested parents.
Maintain accurate records of all calls, inquiries, follow-ups, and admission status in the school's database or CRM.
Coordinate with the Admissions, Front Office, and Academic teams to ensure timely communication with parents.
Follow up with parents regarding application forms, document submission, fee payments, and admission deadlines.
Send admission-related information, brochures, and reminders through phone calls, SMS, email, or messaging platforms.
Build and maintain positive relationships with prospective and existing parents by providing timely and accurate information.
Handle parent concerns and complaints professionally and escalate complex issues to the appropriate authority when required.
Meet daily, weekly, and monthly telecalling and admission conversion targets.
Assist in organizing admission drives, school events, orientation programs, and promotional activities.
Prepare daily and weekly reports on calls made, leads generated, follow-ups completed, and admissions confirmed.
Maintain confidentiality of student, parent, and school information at all times.
Adhere to school policies, communication standards, and qualified ethics while interacting with parents.
Support the admissions team in achieving student enrollment goals and enhancing the school's reputation through excellent customer service.
Perform any other administrative or communication-related duties assigned by the School Management or Principal.
Pay: ₹10,000.00 - ₹20,000.00 per month
Education
Bachelor's (Required)
Experience:
tele caller: 3 years (Required)
Work Location: In person
📌 Tele Caller Executive Hyderabad
🏢 exceed school
📍 Hyderabad