Job Summary

We are looking for a motivated and customer-focused Telesales Executive to join our team. In this role, you will contact potential and existing customers by phone, provide information about our products and services, answer questions, and assist customers in selecting solutions that meet their needs. The ideal candidate has excellent communication skills, a professional attitude, and enjoys building positive customer relationships.

Key Responsibilities
Contact prospective and existing customers by phone.
Provide accurate information about products and services.
Understand customer requirements and recommend suitable solutions.
Answer customer questions and address concerns professionally.
Follow up with customers regarding inquiries and service requests.
Maintain accurate records of customer interactions in the CRM system.
Build and maintain positive customer relationships.
Work closely with team members to ensure a high-quality customer experience.
Follow company policies and communication standards.

Requirements
High school diploma or equivalent a bachelor's degree is an advantage.
Previous experience in telesales, customer service, telemarketing,



or a similar role is preferred.
Excellent verbal communication and interpersonal skills.
Solid listening, negotiation, and problem-solving abilities.
Basic computer skills and familiarity with CRM software is an advantage.
Ability to work independently and as part of a team.
Positive organizational and time management skills.

Preferred Skills
Customer-focused approach.
Active listening and communication skills.
Positive attitude and willingness to learn.
Ability to build rapport with customers.

Perks
Competitive salary.
Performance-based incentives.
Training and career development opportunities.
Supportive and collaborative work environment.
Paid leave and other company benefits, where applicable.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits
Cell phone reimbursement
Internet reimbursement

Ability to commute/relocate
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Experience
Telemarketing: 1 year (Preferred)

Location
Chennai, Tamil Nadu (Preferred)

Work Location: In person

📌 Telesales Executive Chennai (India)
🏢 Aramm Finserv
📍 India