– Telecaller / Customer Escalation Executive

Location: Indore (Work from Office)

Experience: 2–3 Years

Salary: ₹15,000 – ₹17,000 CTC per month

Job Responsibilities
Handle inbound and outbound customer calls.
Manage customer complaints and escalations professionally.
Coordinate with internal teams for timely issue resolution.
Follow up with customers until queries are resolved.
Maintain call records and escalation reports.
Ensure excellent customer service and satisfaction.

Required Skills
Excellent communication skills in Hindi and English.
Robust customer handling and problem-solving abilities.
Valuable follow-up and coordination skills.
Basic knowledge of MS Office (Excel, Word, Email).

Eligibility
Graduate in any discipline.
2–3 years of experience in Telecalling, Customer Support, or Escalation Handling.
Experience in the IT, Telecom, or Service industry will be preferred.
Immediate joiners and local candidates will be preferred.

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Telecaller / Customer Escalation Executive Indore
🏢 Junosys Networks
📍 Indore