Details
Description
Job Role & Responsibility/Designation
Process Excellence-Director
Delivery Process/ Function Name
Quality
Educational Qualification
Graduate, BE/ B. Tech/ PG
Skilled Qualification if any
Lean & Six Sigma Black Belt Certified
Skills ( Must Have)
Excellence leader with a demonstrated history of working in the outsourcing/offshoring industry.
Experience in managing Quality/ Process Excellence initiatives for a cluster of engagements with a size > 1000 FTEs
Experience in managing a team of black belts and their career pathing
Must have led/ driven six sigma and lean projects as a Black belt and mentored LSSBB projects as a Lead / Master black belt
Hands on experience in driving large transformational programs involving process reengineering, analytics, automation
Must have worked in cross functional teams and demonstrated ability to drive change in the process
Excellent oral and written communication skills and should be able to manage internal stake holders as well as customers.




Experience in working with the sector leaders and putting together a strategic roadmap for the transformations
Well versed with MS Office – Excel and PowerPoint.
Exposure to working in Process excellence role in third party BPOs
Knowledge
Exposure in driving high impact transformation projects involving technology and process re-engineering

Job Description
Lead consulting assignments and deliver business value to the customers through quality initiatives.
Lead a team of black belts in achieving the cost saving, process standardization, value creation targets for a luster
Support process excellence initiatives and drive improvement projects in a complex and quick paced workplace.
Be a strategic partner for sector leader in driving transformation and customer advocate for the line of business
Drive benchmarking and best practices deployment across accounts.
Identifying process gaps & improvement opportunities to infuse ef

📌 Director Of Process Improvement Hyderabad
🏢 Wipro
📍 Hyderabad