11 Aug
|
Subramaniam Hemamalini (Proprietor Of Live Connections)
|
India
11 Aug
Subramaniam Hemamalini (Proprietor Of Live Connections)
India
Ecommerce Client hiring a Trainer to deliver training for domestic voice support team.
Ideal candidates will have 1–2 years of training agents, with a solid grasp of voice process operations and excellent communication skills.
Key Responsibilities:
Conduct onboarding & process training for voice support teams
Deliver soft skills & communication sessions
Monitor trainee performance and provide feedback
Conduct Training Needs Identification (TNI) to evaluate learning requirements.
Facilitate or participate in Train the Trainer (TTT) programs to maintain training quality and consistency.
Assist in updating training content and tracking progress
Support refresher training and performance improvement plans
Work mode – Hybrid after 3 months
📌 Trainer Secunderabad (India)
🏢 Subramaniam Hemamalini (Proprietor Of Live Connections)
📍 India