Responsibilities

- • Collect daily sales figures from the dealerships where he / she is handling.

- • Ensuring all Cash / Cheque payments are collected from the customers and deposited into the company bank account on time and receipt of the same is provided to the customers.

- • Update and maintain all statutory related documents, book of accounts and make it available for validation by the audit team at any time.

- • Resolve all queries of the Customer/ Bank on-time.

- • Maintain a high level of customer satisfaction.

- • Constantly coordinate with the respective regional department in HO and also with GL/ Treasury department.

- • Follow-up constantly for the TDS details and keep necessary stake holders updated.

- • Securely maintain all Branch related statutory registers, notices, Petty cash/stamp/imprest /secure keys.

- Branch Coordination with Head office and Regional office.

- • Explore Up-selling and cross selling opportunities with the customers.

- • Follow-up on HP termination and growth of Refinance business

📌 Customer Support Executive Officer (Mumbai)
🏢 Sundaram Finance
📍 Mumbai