Responsibilities

Operational Activities:

- SIM Card Management (Documentation according to the deployed SIM Cards at the client site).
- Service report entries for Maintenance, New installation re-installation.
- Database of the deployed devices on the portal and at the client site.
- Database of the generated DIMTS Receipt.

Client Support Activities:

- Verbal Non-verbal communication with the client for effective efficient query resolution.
- Co-ordination with the technical team client for maintenance/new installation / re-installlation regarding activities.
- Handle sales queries and communicate the same to Aashish Sir or Puneet Sir (Corporate queries)
- Welcome call for recent installed product feedback regarding services.

Skills:





- The candidate should have the knowledge about the data presentation (Bar graph, pie chart)
- Report analysis (monthly report for revenues expenses).
- He/she should have the enthusiasm for working in team work.
- Good communication skill, polite speaking and have the approach for expanding production with his/her skills.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Executive (New Delhi)
🏢 Dynakode Technology
📍 New Delhi