Role & responsibilities :
Represent the organisation professionally in all client interactions, maintaining a polished appearance, robust communication etiquette, and a confident presence.
Manage client communication seamlessly through voice calls, chat platforms, and email correspondence, ensuring a premium client experience at every stage.
Understand clients immigration goals and recommend the most suitable visa and migration pathways based on their profile and requirements.
Provide explicit, accurate, and up-to-date guidance regarding visa procedures, eligibility criteria, documentation, and processing timelines.
Build and maintain strong professional relationships with clients by delivering proactive assistance and personalized consultation support.
Handle lead nurturing and client engagement with a consultative sales approach to maximize conversions and business growth.
Maintain regular follow-ups with prospective and existing clients to ensure smooth communication and high client satisfaction.
Achieve and exceed monthly performance and sales targets through effective counselling and relationship management.
Accurately maintain client records, communication history, and case updates within CRM systems.




Coordinate closely with internal processing and documentation teams to ensure efficient handling of applications and timely updates to clients.

End to end training will be provided throughout all the procesess.

Requirements:
Graduate in any discipline (candidates who have completed graduation will be preferred)
Freshers are welcome to apply
Excellent communication and interpersonal skills
Proficiency in English (spoken and written is mandatory)
Basic knowledge of MS Office
Basic understanding of immigration/visa processes (preferred but not mandatory)
Well-groomed and professional appearance suitable for a client-facing role
Strong personal presence and confidence in interactions
Ability to present oneself professionally in meetings and client conversations
High level of skilled etiquette and communication skills

Preferred Qualification :
Degree in BBA, Hotel Management(B.H.M), MBA, or PGDM, Aviation or Travel and Tourism Management will be preferred
Prior experience in immigration consultancy, travel, or sales industry (added advantage)
Multilingual abilities (a plus)

📌 Walk In International Client Support Kolkata
🏢 Global Workforce Staffing Solutions
📍 Kolkata