11 Aug
|
CAPTALENT HR
|
India
11 Aug
CAPTALENT HR
India
Role & Responsibilities:
Handle customer retention voice process for Airtel services.
Communicate effectively with customers in regional languages (Tamil, Telugu, Kannada, Hindi, or Malayalam) along with positive English communication skills.
Understand customer queries and provide appropriate resolutions to enhance satisfaction.
Maintain customer engagement and work on reducing churn through transparent and empathetic communication.
Ensure compliance with process guidelines and performance standards.
📌 Voice Process Chennai (India)
🏢 CAPTALENT HR
📍 India