We are looking for enthusiastic and motivated fresh graduates to join our Scheduling Team. This role involves coordinating patient appointments, handling calls, and ensuring a smooth scheduling process while delivering excellent customer service.
Roles and Responsibilities
Handle inbound and outbound calls related to patient appointments.
Schedule, reschedule, and cancel appointments as required.
Coordinate with patients and internal teams to ensure seamless scheduling.
Maintain accurate records of appointments and patient information.
Respond to patient queries in a professional and timely manner.
Follow up with patients for appointment confirmations and reminders.
Adhere to process guidelines and quality standards.
Escalate issues to the appropriate team whenever necessary.
Key Skills Required
Good verbal and written communication skills.
Basic logical reasoning and problem-solving abilities.
Willingness to learn healthcare and scheduling processes.
Ability to multitask and work in a fast-paced workplace.
Basic computer knowledge and typing skills.
Positive attitude and eagerness to learn.
Eligibility Criteria
Any Graduate.
Freshers are welcome to apply.
Willingness to work night shifts from the office in Trichy.
Good communication and customer-handling skills will be an added advantage.
Perks & Benefits
Two-Way Cab Facility (Free of Cost)
Attractive Incentives
Growth prospects Opportunities
Training and Development Support
Dynamic and Professional Work Setting
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📍 Tiruchirappalli
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