Role – Team Member Digital (M3 or M4)

Job Responsibilities:
Responsible for understanding business requirements and suggesting digital
solution
Optimize usage of existing applications
Competitive analysis and accordingly recommending recent digital solutions
Monitor progress of Digital Projects
Provide inputs for current products and new applications to IT and BSG
Collaborates with global commercial services partners to co-develop a roadmap
and drive products and features from concept to launch in a fast-paced
workplace.
Drive software product usage
Works with cross-functional teams and various stakeholders across the
Organization
Turns data insights into products with actionable outcomes to the ultimate
customer.
Continuously reviews the business needs, refines priorities, outlines
milestones and deliverables, and identifies opportunities and risks.
Partners with stakeholders and customers across the organization to inform
the product vision, strategy, features, and prioritization.
Develops, owns, and executes product roadmap.




Works with user-focused departments to define the self-service user
experience, support, and monitoring for customers.
Partners with sales departments to define the user experience for internal
GCS users, including support and monitoring.
Translates product roadmap features into well-defined product requirements
including features, user stories, and acceptance test criteria.
Leads the product functional design process based on an intimate knowledge of
the users and technology.
Defines and executes go-to-market plan, working to ensure that product
management, marketing, and sales have what they need to be successful.
Develops and maintains appropriate tracking and reporting of product
performance post-launch to evaluate future investment.

Qualifications / Skills:
Balance of technical knowledge and business acumen
Proactive, self-starter with excellent project management skills and ability
to manage multip

📌 Team Supervisor Digital Support Services Digital Mumbai
🏢 Kotak
📍 Mumbai