Customer Service / Client Relations Qualified

We’re looking for an experienced Customer Service / Client Relations professional to join our team and be the first point of contact for prospective clients.

Key Responsibilities

- Respond promptly and professionally to inbound leads
- Build rapport and establish trust with prospective clients
- Understand client requirements and provide clear, helpful responses
- Address questions and objections confidently
- Follow up with prospects and help move conversations forward
- Deliver a consistent, high-quality client experience
- Minimize lead drop-offs by maintaining timely and effective communication

Requirements

- 2–5+ years of experience in customer service, sales, client success, or a similar client-facing role




- Excellent spoken and written English communication skills
- Strong interpersonal and relationship-building skills
- Warm, approachable, and confident personality
- Ability to handle questions and objections professionally
- Highly reliable, organized, and consistent
- Looking for a long-term opportunity
- Available to start immediately

What We’re Looking For

We’re looking for someone who genuinely enjoys speaking with people, can build trust quickly, and takes ownership of every client interaction.

Experience: 2–5+ years

Role: Customer Service / Client Relations

Availability: Immediate

Employment Type: Full-time

📌 Customer Success Associate – International Lead Engagement (India)
🏢 Magma Consultancy
📍 India