- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Develop and maintain strong relationships with customers to ensure satisfaction.
- Collaborate with internal teams to resolve complex customer complaints.
- Analyze customer feedback to improve overall customer experience.
- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the motor finance industry.
- Strong knowledge of customer service principles and practices.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong analytical and organizational skills.




- Experience working with emerging markets or niche segments is an advantage.

About Company

Tata Capital Ltd is a leading player in the motor finance industry, committed to providing exceptional customer service and driving business growth. We offer a dynamic and supportive work workplace, with opportunities for professional development and growth. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive - NCV Finance - Emerging Markets (Thrissur)
🏢 Tata Capital
📍 Thrissur