Job Opening – Customer Relationship Executive

Company: Truetrip Trailscape Pvt. Ltd.

Position: Customer Relationship Executive (CRE)

Experience: Minimum 1 Year

Gender: Male / Female ( Priority )

Job Type: Full-Time | Work From Office

We are looking for a confident, presentable and communication-oriented Customer Relationship Executive to join our team. The candidate will be responsible for handling customer communication, assisting office visitors and supporting the company’s social media content activities.

Key Responsibilities:

- Attend incoming customer calls professionally and resolve basic enquiries.
- Make outbound calls to customers/leads and conduct regular follow-ups.
- Understand customer requirements and coordinate with the Sales/Operations team.
- Welcome and attend guests/clients visiting the office.
- Maintain proper records of calls, enquiries and follow-ups.
- Assist in creating Instagram Reels, short videos and other social media content for the company.




- Be comfortable appearing in front of the camera when required.
- Maintain professional communication and customer relationships.

Requirements: Minimum 1 year of relevant experience, good Hindi communication skills, basic English communication, pleasant personality, basic computer knowledge, confidence in handling customers, and interest/experience in social media content creation.

Preferred: Candidates with experience in Travel, Hospitality, Customer Service, Telecalling or Front Office will be given preference.

To Apply: Send your CV/Resume on WhatsApp or Email.

Pay: ₹10,000.00 - ₹20,000.00 per month

Perks

- Leave encashment

Education:
- Higher Secondary(12th Pass) (Required)

Experience:
- Customer service: 1 year (Required)

Language:
- English (Required)

Work Location: In person

📌 Customer Relationship Executive (Patna)
🏢 Truetrip.co - A Travel
📍 Patna