Company Description Bragnam Learning Pvt. Ltd. is an education initiative focused on skill development and learning solutions for children in early childhood. The organization aims to enhance mental skills and support the development of well-rounded individuals for the future. It has designed a win-win business model that benefits learners, partners, and stakeholders. Bragnam offers thoughtfully developed products that address the learning needs of young children and promote long-term growth.

Role Description The Customer Relationship Executive role at Bragnam Learning Pvt. Ltd. is a full-time, on-site position based in Panchkula. The role involves managing day-to-day interactions with clients and customers, responding to inquiries, and ensuring a positive experience throughout the customer journey. The executive will maintain ongoing communication with clients, address concerns, collect feedback, and work toward improving customer satisfaction.

Responsibilities include supporting business relationship initiatives, coordinating with internal teams to resolve issues, and documenting interactions to help refine services and products. The role also requires proactive follow-ups, relationship building,



and participation in customer engagement activities.

Qualifications

Candidates should possess strong Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and promote a positive client experience.

Candidates should possess Business Relationship Management and Client Relations skills to build, maintain, and grow long-term partnerships.

Candidates should possess excellent Communication skills, including clear verbal and written communication, for effective interaction with clients and internal teams.

Relevant experience in customer-facing roles, preferably in education or service-oriented sectors.

Ability to work on-site in Panchkula, manage multiple tasks, and prioritize effectively.

Strong interpersonal skills, problem-solving abilities, and a customer-centric mindset.

Basic proficiency in office productivity tools (e.g., email, spreadsheets, CRM systems) is beneficial.

Formal education in Business, Marketing, Education, or a related field is an advantage but not mandatory if experience is solid.

📌 Customer Relationship Executive (Panchkula)
🏢 Bragnam Learning
📍 Panchkula