CUSTOMER SUPPORT EXECUTIVE

Salary: ₹10,000 – ₹25,000 / Month

Location: Sector 63, Noida

Working Days: 5 Days Working

Shift: Rotational Shift

Qualification: 12th Pass / Graduate

Experience: Fresher

Communication: Good English Required

Roles & Responsibilities

- Handle customer calls, WhatsApp & chat queries.
- Understand customer requirements and provide solutions.
- Manage complaints and ensure timely resolution.
- Follow up with customers and maintain records.
- Coordinate with Sales, Dispatch & Accounts teams.
- Update customer/order details accurately.
- Maintain daily call and follow-up reports.
- Escalate important issues to the concerned team.
- Maintain qualified customer relationships.

Candidate Requirements
- 12th Pass / Graduate.
- Freshers are welcome.
- Good English communication skills.
- Basic computer knowledge.




- Good listening and problem-solving skills.
- Comfortable with rotational shifts.
- Positive attitude and willingness to learn.

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits

- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund

Application Question(s):
- How much do you rate your English communication skill out of 10 ?
- How many months of experience do you have in calling related domain ?
- What's your last in-hand salary ?

Education:
- Higher Secondary(12th Pass) (Preferred)

Language:
- English (Preferred)

Location:
- Noida, Uttar Pradesh (Noida) (Preferred)

Work Location: In person

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