Team Leader Customer Service/noida (India)

Team Leader Customer Service/noida (India)

11 Aug
|
Acura Solution
|
India

11 Aug

Acura Solution

India

Job Description:
Team Management: Lead, motivate, and oversee a team of sales specialists. Set performance goals and provide regular feedback.
Sales Performance: Drive the team to meet and exceed sales targets for products such as savings accounts, fixed deposits, and recurring deposits.
Customer Relationship Management: Foster solid relationships with clients, address their needs and concerns, and ensure high levels of customer satisfaction.
Compliance: Ensure all activities and processes comply with regulatory requirements and internal policies.
Reporting: Prepare and present regular reports on team performance, sales metrics, and market trends to senior management.
Handling Escalations
Daily rosters
Attendance
Briefing

📌 Team Leader Customer Service/noida (India)
🏢 Acura Solution
📍 India

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