Job Description:

We are looking for an Operations Executive who can not only play the role of a Loan Specialist assisting end customers but also mentor and grow a small team of executives going forward.
Develop and oversee loan disbursements, documents, and reports along with obtaining credit and financial information as required.
Prepare closing, develop closure instructions, supervise contingencies, and verify lock information.
Assist customers to navigate the digital product, gather feedback, and share the same with product and business stakeholders.
Collect credit and diverse documents from customers as well as third parties required to support the decision of loan approval.
Head responsibility for loan processing.
Ensure loans are processed as per established company procedures and policies.
Review the title binder along with closure documents for correctness.




Transfer loan files to further teams for analysis.
Set up SOPs and reporting to improve operational processes.
Process, close, present, service, and record loan-related notes and disbursements, etc.

What you would possess already:
Telecalling sales experience in the Financial/Banking/NBFC domain.
Excellent communication and negotiation skills
Preferred basic level understanding of business loans (secured & unsecured loans) and KYC documentation
Confident and explicit communicator
Disciplined work approach
Preferably no/minimal leave requirements in the next 3 to 6 months
Can do attitude with solid relationship-building skills

Note
This is a 6 day working from office role, based out of Bangalore

📌 Senior Executive Operations Bengaluru
🏢 Mantras2Success
📍 Bengaluru