Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.

Must have skills : DevOps

Positive to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with complex environments to maintain system reliability and support business continuity through timely resolution of technical challenges.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.




Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Coordinate cross-functional efforts to streamline issue resolution and improve system performance.
Mentor junior team members to enhance their technical capabilities and problem-solving skills.
Facilitate communication between stakeholders to ensure alignment on support priorities and system updates.

Professional & Technical Skills:

Must To Have Skills: Proficiency in DevOps.
Strong knowledge of continuous integration and continuous deployment pipelines.
Experience with infrastructure automation and configuration management tools.
Ability to troubleshoot and resolve issues in cloud-based settings.
Familiarity with monitoring and logging tools to ensure system health and performance.
Understanding of scripting languages to automate routine tasks and improve operational efficiency.

Additional Informatio

📌 Application Support Engineer Bengaluru
🏢 Accenture in India
📍 Bengaluru