We're Hiring | Customer Support Associate (Chat/Voice) | Lucknow

Looking for a career opportunity in customer support? Join our team as a Customer Support Associate in Lucknow, Uttar Pradesh.

Location: Ground floor, D Block, Soorajdeep Complex, 1, Jopling Rd, Picup Colony, Butler Colony, Lucknow, Uttar Pradesh 226001

Position: Customer Support Associate

*Process: Voice/ Non Chat

Work Mode: Full-Time (Work From Office)

Shift Details:

- 9-hour shift
- Rotational week off
- 6 days working

**Salary: ₹12,000-₹15000 (In-hand)

Key Responsibilities

Handle customer interactions via chat and voice support

Resolve customer queries effectively and professionally

Deliver a positive customer experience

Requirements

✔Excellent communication and interpersonal skills

✔ Strong problem-solving and decision-making abilities

✔ Ability to work under pressure

✔ Team-oriented mindset

✔ Basic computer proficiency and MS Excel knowledge

Experienced candidates with valuable communication skills are encouraged to apply.

Pay: Up to ₹16,500.00 per month

Benefits

- Commuter assistance
- Provident Fund

Work Location: In person

📌 CSE (Customer Service Executive) (Lucknow)
🏢 Niftel Communications
📍 Lucknow