Operations Manager – Quick Commerce & Procurement
Ziteos is building an AI-powered B2B procurement platform for the construction and real-estate ecosystem.

We are building the operating layer that makes procurement faster, more transparent and more effective — connecting demand, suppliers, pricing, credit and fulfilment.

We are looking for a hands-on Operations Manager who can build and manage our operational engine as we scale.

What You Will Do
Manage day-to-day procurement and fulfilment operations
Coordinate between customers, suppliers, warehouses and delivery partners
Handle rapid-moving / quick-commerce style orders with high accuracy and speed
Ensure orders are sourced, confirmed, dispatched and delivered within committed timelines
Track inventory, availability, pricing and supplier performance
Manage order exceptions, cancellations, replacements and escalations
Build SOPs for procurement, fulfilment and customer service
Work closely with the founders and technology team to improve operational workflows




Identify operational bottlenecks and build systems to eliminate them
Track key metrics such as:
Order fulfilment rate
On-time delivery
Order accuracy
Supplier response time
Gross margin
Cancellation rate
Customer complaints
Coordinate with technology/product teams to automate repetitive operational processes
Help build a scalable operations model for Ziteos as order volumes grow

Who We Are Looking For
2–6 years of experience in operations, e-commerce, quick commerce, procurement, logistics or supply chain
Experience with companies such as Blinkit, Zepto, Swiggy Instamart, BigBasket, Amazon, Flipkart, Udaan, OfBusiness or similar businesses is a strong advantage
Strong execution and problem-solving ability
Comfortable working in a fast-paced startup workplace
Strong Excel / Google Sheets skills
Excellent communication and coordination skills
Someone who is highly process-oriented but also willing to get

📌 Operations Manager New Delhi (India)
🏢 Ziteos
📍 India