Sales & Business Growth

- Drive gold loan targets for disbursement, revenue, and portfolio size across all cluster branches.
- Plan and execute local marketing campaigns, lead-generation activities, and open-market customer acquisition.
- Identify cross-selling opportunities for other asset or third-party financial products.
- Monitor local market trends and competitor strategies to expand regional market share.

Team Leadership & Management
- Lead, mentor, and evaluate Branch Managers, Gold Loan Officers, and Sales Executives.
- Set daily, monthly, and quarterly productivity benchmarks for branch staff.
- Arrange regular product and valuation training sessions to keep teams updated.
- Manage staffing needs, performance tracking, and local team development.

Operations & Risk Control
- Ensure strict adherence to internal standard operating procedures (SOPs) and regulatory frameworks like RBI guidelines.




- Supervise the secure valuation, handling, storage, and vault security of pledged gold ornaments.
- Monitor overdue loan collections, control delinquencies, and manage non-performing assets (NPAs).
- Conduct routine branch audits and compliance checks to mitigate operational risk. [

Customer Service & Reporting
- Resolve high-level customer grievances and maintain service quality standards.
- Analyze Management Information System (MIS) reports to spot performance gaps and draft corrective plans.
- Coordinate regularly with internal departments including risk, audit, HR, and senior regional management

Pay: ₹20,000.00 - ₹40,000.00 per month

Perks

- Paid sick time
- Provident Fund

Work Location: Remote

📌 Cluster Manager (India)
🏢 GEO SEAFOODS
📍 India