Job Purpose

This position is open with bajaj finance ltdCulture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomesDuties and Responsibilities

- Prefer Candidates with retail Debt Management Services experience.
- To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned.
- Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified.
- Ensuring legal guidelines are compiled for entire Debt Management Services structure in letter and sprits.
- Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force.
- Ensure adherence to the Code of Conduct.
- Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
- Keeping the write off per cent within risk pricing.
- Handle customer issues escalations.




- Feedback on credit policy based on market conditions.
- Approve waivers on PI as per delegation matrix.
- Ensuring documented feedback and action taken on all cases in soft buckets.
- Ensuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.
- Manage and put support mechanism for legal / police issues.
- Ensuring audit queries are complied with, ensuring corrective and preventive action.
- Manage productivity by fixing productivity parameters for DMA / Agencies / Debt Management Services executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Debt Management Services officers.
- Recruitment of Debt Management Services officers / area managers.
- Constant evaluation of Debt Management Services officers/area managersRequired Qualifications and Experience

Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.

📌 Cluster Manager - Debt Management Services - Rural/Senior Cluster Manager - Debt Management Services - Rural (Gujarat)
🏢 Bajaj Finance
📍 Gujarat