Key Roles and Responsibilities • Monitor cloud infrastructure and respond to alerts from enterprise monitoring tools.

- Perform L1 and L1.5 incident triage, troubleshooting, and remediation.
- Manage incidents, requests, and operational tasks through ServiceNow.
- Support GCP Compute Engine, IAM, VPC, DNS, Storage, Load Balancing, VPN and Logging services.
- Participate in major incident bridges and war rooms.
- Execute runbook-driven operational activities and health checks.
- Support change reviews, risk assessments, pre/post implementation validations, and approved operational changes.
- Maintain SOPs, runbooks, KEDB articles, and knowledge of repositories.
- Provide shift handovers and operational reporting.
- Identify automation, toil reduction, and service improvement opportunities.

Primary

Skills • Google Cloud Platform (GCP) • Linux Administration • Basic Networking: TCP/IP, DNS, VPN, Routing, Firewalls Preferred / Optional Skills • AWS and Azure exposure • Kubernetes (GKE) • Docker • Terraform / Infrastructure as Code • GitHub, Azure DevOps, Jenkins • Ansible and workflow automation • Cloud Security and Governance

📌 Cloud Operations Engineer/.5) (Hyderabad)
🏢 LTM
📍 Hyderabad