Key Roles and Responsibilities

- Monitor cloud infrastructure and respond to alerts from enterprise monitoring tools.
- Perform L1 and L1.5 incident triage, troubleshooting, and remediation.
- Manage incidents, requests, and operational tasks through ServiceNow.
- Support GCP Compute Engine, IAM, VPC, DNS, Storage, Load Balancing, VPN and Logging services.
- Participate in major incident bridges and war rooms.
- Execute runbook-driven operational activities and health checks.
- Support change reviews, risk assessments, pre/post implementation validations, and approved operational changes.
- Maintain SOPs, runbooks, KEDB articles, and knowledge of repositories.
- Provide shift handovers and operational reporting.
- Identify automation, toil reduction, and service improvement opportunities.

Primary Skills

- Google Cloud Platform (GCP)
- Linux Administration
- Basic Networking: TCP/IP, DNS, VPN, Routing, Firewalls

Preferred / Optional Skills

- AWS and Azure exposure
- Kubernetes (GKE)
- Docker
- Terraform / Infrastructure as Code
- GitHub, Azure DevOps, Jenkins
- Ansible and workflow automation
- Cloud Security and Governance

📌 Cloud Operations Engineer/.5) (Coimbatore)
🏢 LTM
📍 Coimbatore