12 Aug
|
Weekday`
|
Gurugram
This role is for one of our clients Company Name: CAMP Epic Global
Industry: Events Services Seniority level: Associate level
Min Experience: 3+ years
Location: Gurgaon, Delhi
JobType: full-time
n n
₹5,00,000 - ₹12,00,000 a year
Key Responsibilities
- Client Relationship Management: Lead as the primary point of contact for key clients,
ensuring strategic alignment, relationship growth, and overall client satisfaction.
- Team Leadership: Manage, mentor, and guide the client servicing team, ensuring consistent performance, career development, and client-first service delivery.
- Project Oversight: Oversee end-to-end event management, from brief to execution, ensuring projects are delivered on time, within budget, and to client expectations.
- Proposal Strategy & Review: Supervise proposal development, pricing strategies, and pitch presentations, ensuring alignment with client requirements and business goals.
- Cross-Department Coordination: Collaborate with production, operations, creative, and finance teams to ensure flawless event execution.
- Account Growth:
Identify new business opportunities within existing client accounts, driving renewals, upselling services, and expanding partnerships.
- Conflict & Issue Management: Resolve escalated client concerns promptly and effectively,
safeguarding client relationships and company reputation.
- Market Awareness: Stay updated on event industry trends, client market landscapes, and competitor activities to provide informed, strategic recommendations.
- Reporting & Feedback: Deliver periodic client account reviews, event reports, and performance feedback to management and clients.
About the company
CAMP Epic Global has over 15 years of expertise in the global events and MICE industry and we’re trusted by Fortune 500 companies to craft events that leave a lasting impression. Operating from Gurgaon and Australia, we deliver,we deliver world-class events across Singapore, South Asia, Middle East
Must-have skills
Corporate Events, Client Services
Good-to-have skills
Client Relations, Client servicing
n
📌 Client Servicing Manager (Gurugram)
🏢 Weekday`
📍 Gurugram