** DO NOT apply if you don’t have experience of performance marketing for eCommerce brands. Your application will be auto rejected.

Company

Introduction

Brandslane is a performance marketing agency that helps Direct-To-Consumer eCommerce and product businesses through focused ad strategies, creative innovation, and data-driven optimization. Over the last 5+ years, we have worked with some notable brands in India & outside the D2C space including - BombaySweetShop, SwissTimeHouse, Glamzei, Prolixr, DiamondLady, Gehna, MDNT45, SendMails, GameNation, RippedUpNutrition, Yaanman, Glamzei and many more. In this time we have created over 450 Cr for 200+ brands combined.

Introduction About Role –

We're looking for Senior Account Manager - E-Commerce Performance Marketing experienced in managing clients for performance marketing for DTC brands, people who are great understanding of the creative + website + retention + ads ecosystem, and have a master-level approach towards client management and timelines. *Must have about 3 years of experience in working for a performance marketing agency.

Requirements that are must to have – Roles & Responsibilities

Own and manage key/enterprise accounts with a focus on retention, growth, and profitability.

Lead client communication, weekly/monthly calls, QBRs, and business reviews.

Build strong client relationships and handle escalations,



negotiations, and difficult conversations.

Coordinate with Media Buying, Creative, Retention, and other teams to drive timely execution.

Track account performance, identify risks, growth opportunities, and upsell/cross-sell opportunities.

Have a strong understanding of the overall e-commerce ecosystem to proactively recommend new ideas, improvements, and relevant services to clients.

Understand key performance metrics such as ROAS, CAC, CPA, AOV, CTR, CVR, ATC, and revenue.

Drive internal ownership, mentor team members, and ensure cross-functional alignment.

Own account growth, revenue, client retention, and overall account profitability. Day-to-Day – Daily check of all the accounts - as the first activity of the day. Clear out the agenda for the day’s work by yourself and which account by any team member needs attention.

Overlooking and improving the Creative Brief / Creative Requirements / Copywriting / Sales Trackers / Reports etc. to be done for brands.

Being available for our scheduled calls with clients

Lastly but most importantly focusing on the improvement of client satisfaction department.

What we offer: Easy work timelines

Remote work with mindful working hours

No 9-5 work workplace

New learning from courses we keep buying

Structured work

📌 Client Servicing Manager - Performance Marketing (Delhi)
🏢 Brandslane
📍 Delhi