12 Aug
|
Brand Imprint
|
Ulubari
12 Aug
Brand Imprint
Ulubari
Brand Imprint is looking for a proactive, organized, and client-focused Client Servicing Executive to join our growing team. If you enjoy building strong client relationships, coordinating with creative and marketing teams, and turning client requirements into successful projects, this opportunity is for you.
The ideal candidate will have 1.5–2 years of experience in client servicing, account management, customer relationship management, or a similar role, along with excellent communication, coordination, and problem-solving skills.
Key Responsibilities :
- Serve as the primary point of contact for assigned clients and build strong, long-term relationships.
- Understand client requirements, objectives, and expectations and convert them into clear and actionable internal briefs.
- Coordinate with creative, design, content, digital marketing, operations, and other internal teams to ensure smooth project execution.
- Manage project timelines, deliverables, approvals, and follow-ups to ensure timely and high-quality delivery.
- Communicate regularly with clients regarding project updates, progress, feedback, and requirements.
- Handle client queries, feedback, concerns, and complaints professionally while ensuring timely resolution.
- Coordinate multiple projects and priorities while maintaining attention to detail.
- Follow up with internal teams to ensure deliverables are completed within agreed timelines.
- Maintain accurate records of client communication, requirements, project updates, and documentation.
- Identify potential challenges and proactively coordinate with relevant teams to resolve them.
- Support the team in improving client satisfaction, retention, and overall account performance.
Skills & Qualifications :
- 1.5–2 years of experience in client servicing, account management, customer relationship management, or a similar role.
- Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
- Excellent verbal and written communication skills in English; knowledge of the local language will be an added advantage.
- Strong interpersonal and relationship-building skills.
- Excellent organizational, coordination, and multitasking abilities.
- Ability to manage multiple clients, projects, and deadlines simultaneously.
- Strong problem-solving skills with a client-first approach.
- Good understanding of MS Office and Google Workspace.
- Familiarity with CRM tools, project management tools, or digital marketing platforms is an added advantage.
- Ability to work effectively in a fast-paced, deadline-driven environment.
Why Join Us?
At Brand Imprint, you’ll get the opportunity to work on diverse projects, collaborate with creative and marketing professionals, interact with clients across different industries, and grow your career in the agile world of digital marketing and brand communication.
If you are someone who takes ownership, communicates confidently, enjoys working with people, and loves making things happen, we’d love to hear from you!
Job Details :
Job Type : Full-time
Work Location : In person
Experience Required : 1.5–2 Years
Salary : ₹16,000 – ₹20,000 per month
Benefits :
- Health Insurance
- Paid Time Off
- Leave Encashment
Apply Now and Join the Brand Imprint Team!
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits
- Health insurance
- Leave encashment
- Paid time off
Work Location: In person
📌 Client Servicing Executive (Ulubari)
🏢 Brand Imprint
📍 Ulubari