We're looking for a business-first technology leader — not a traditional CTO managing a large in-house engineering team, but someone who can evaluate technology solutions with a sharp technical eye and successfully drive end-to-end delivery through external technology partners.

What You'll Own

Website & Digital Experience Lead the evolution of a premium, high-conversion website — improving customer journeys, UX, and digital funnels.

CRM & Business Systems Own and optimize our Zoho CRM, Zoho People, and Zoho Books ecosystem, ensuring seamless integration across platforms.

Program Platform & Coach Enablement Act as business owner for our Program Delivery Platform (built by external partners) — driving workflow, automation, usability, and adoption improvements.

AI & Automation Drive AI and automation initiatives across operations and customer workflows, partnering with external AI specialists to continuously evaluate and implement emerging technologies.

Vendor & Project Management Manage our external technology partners and internal project coordination — owning timelines, priorities, and delivery accountability.

Data & Reporting Build dashboards and reporting systems that give the business real operational visibility.

Infrastructure Oversight Oversee hosting,



cloud infrastructure, performance, security, and scalability — through our technology partners.

What We're Looking For

- 10–15 years of experience in technology, product, digital transformation, or business systems roles
- A track record of managing vendor-led technology ecosystems, not just in-house engineering teams
- Robust understanding of CRM, digital platforms, automation, and customer journeys
- Prior experience in wellness, healthtech, edtech, consumer internet, digital-first, or service-led businesses is strongly preferred — especially at founder-led, mid-sized organizations
- Excellent execution, stakeholder management, and business alignment skills
- An ownership mindset with a relentless focus on scalability, timelines, and impact

What Success Looks Like

You'll report directly to the Founders and lead an internal technology and project coordination team of 4, working alongside external technology partners and vendors. This is a role for someone who thinks like a business leader first and a technologist second — someone who connects systems, teams, and customer experience to drive real outcomes.

📌 Chief Technology Officer (Mumbai)
🏢 United HR Solutions
📍 Mumbai