Epione Hospital is looking for an experienced Call Center Manager who can join immediately and oversee our call center operations. The candidate will be responsible for managing the call center team, ensuring excellent patient service, and coordinating appointments efficiently.
Key Responsibilities:
- Manage and supervise daily call center operations
- Handle patient calls, appointment scheduling, and inquiries
- Monitor team performance and maintain service quality standards
- Train, guide, and support call center executives
- Handle escalations and ensure timely resolution
- Coordinate with hospital departments for smooth operations
- Maintain call records and prepare performance reports
Interested candidates contact HR - (phone hidden)
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Call Center Manager (Egmore)
🏢 Epione Pain Releif Management Center
📍 Egmore
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