Here is an updated version that reflects 0–1 year of general sales experience, prioritizing skills in social media, WhatsApp, or e-commerce over strict gemstone/jewellery background:

Role Overview:

We are hiring an Online Sales Executive to manage online customer inquiries, present gemstone and diamond jewellery via digital channels, and close sales.

Key Responsibilities:
Respond to leads and inquiries coming from WhatsApp, Instagram, Facebook, and the website.
Show product collections via video calls, images, and voice notes to guide customers.
Follow up on pending customer inquiries and custom jewellery requests.
Explain diamond/gemstone details and assist customers with their purchase choices.
Coordinate with the packing and dispatch team to ensure smooth order deliveries.
Requirements:
Experience: Minimum 1 year of experience in E-Commerce Sales, Social Media Sales, Tele-sales, or Retail. (Prior jewellery experience is a plus, but not mandatory).
Key Skills: Familiarity with WhatsApp Business, Instagram DM management, basic computer/Excel skills, and solid customer handling abilities.

📌 E Commerce Executive Bhopal (India)
🏢 Maniratnam Gems
📍 India